Effective Date: July 28, 2025
MURDO BLOCKCHAIN TECHNOLOGY CO., LTD. (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
1. Data Controller
The Data Controller of personal information collected on https://www.coinpixle.com is:
MURDO BLOCKCHAIN TECHNOLOGY CO., LTD.895 Don Mills Road, Suite 900,
Toronto, Ontario, Canada M3C 1W3
Registration Number: 1000260801
Email: support@coinpixle.com
2. Personal Information We Collect
We may collect the following personal information when you use our services:
- Identification details (e.g., name, date of birth, address)
- Contact information (e.g., phone number, email address)
- Financial information (e.g., payment details, bank account information)
- Information for identity verification and compliance with anti‑money‑laundering (AML) regulations
- Technical data (e.g., IP address, browser type, usage data, cookies)
We do not knowingly collect personal information from individuals under the age of 18.
3. Purpose of Collection
We collect and use personal information for purposes including:
- Providing and managing our virtual currency exchange services
- Verifying your identity and meeting AML and counter‑terrorism financing obligations
- Processing payments and transactions
- Communicating with you regarding services, inquiries, and support requests
- Improving website functionality and user experience
- Sending marketing and promotional communications (with your consent)
- Complying with legal and regulatory requirements
4. Legal Basis
Personal information is collected, used, and disclosed based on:
- Your consent (express or implied)
- Contractual necessity for providing services
- Legal obligations under Canadian financial, tax, and AML laws
- Our legitimate interests in improving services and ensuring website security
5. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, information is securely destroyed or anonymized.
6. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Withdraw consent to processing where applicable
- Request deletion of personal information, subject to legal or contractual restrictions
- Receive information about our privacy practices
You may exercise these rights by contacting us at support@coinpixle.com.
7. Sharing and Disclosure
We do not sell or rent your personal information. We may share information with:
- Service providers (e.g., banking, accounting, IT support) who are bound by confidentiality obligations
- Regulatory authorities and law enforcement as required by law
- Technology providers supporting website and security operations
Any cross‑border transfer of personal data will comply with PIPEDA requirements and ensure adequate protection.
8. Security Measures
We implement physical, technical, and organizational safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
9. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Recognize returning users and maintain login sessions
- Improve website performance and functionality
- Personalize your experience and deliver targeted content
You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
10. Automated Decision‑Making
We do not use automated decision‑making or profiling that produces significant effects on individuals without human intervention.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
12. Contact Information
For questions, concerns, or complaints about our privacy practices, please contact our Privacy Officer:
Privacy OfficerMURDO BLOCKCHAIN TECHNOLOGY CO., LTD.
Email: support@coinpixle.com
If we cannot resolve your privacy concern, you may contact the Office of the Privacy Commissioner of Canada (OPC) at https://www.priv.gc.ca.